Site Terms

Please review these Website Terms of Service ("Terms") thoroughly before using any website or services provided through such websites (collectively referred to as the "Site") owned or managed by Metastore and/or its affiliates. These Terms regulate your use of the Site that is associated with these Terms. By accessing, using, downloading, or logging into the Site, you consent to these Terms. If you disagree with any part of these Terms at any point, you must immediately discontinue your use of the Site. Metastore reserves the right to modify these Terms at its sole discretion at any time without prior notice. Please take your time to also review our Privacy Policy below.

TERMS & CONDITIONS

INTELLECTUAL PROPERTY RIGHTS

The content of this website, including trademarks, logos, drawings, data, product names, company names, texts, images, and so on, is protected by intellectual property rights and belongs to Metastore or rightful third parties.

LIMITATION OF LIABILITY

The information on the website is of a general nature. It is not tailored to personal or specific circumstances and therefore cannot be considered as personal, professional, or legal advice to the user. Metastore will make every effort to ensure that the information provided is complete, correct, accurate, and up-to-date. Despite all efforts, inaccuracies may occur. If this is the case or if certain information on this website is unavailable, Metastore will strive to rectify this as soon as possible. However, Metastore cannot be held liable for any direct or indirect damage resulting from the use of the information on this website. If you identify any inaccuracies on this website, you can always contact us via info@metastore.eu.

The content of the website (including links) can be modified, changed, or supplemented at any time without prior notice. Metastore does not guarantee the proper functioning of the website and cannot be held liable in any way for poor operation or temporary (un)availability of the website or for any form of damage, direct or indirect, resulting from access to or use of the website. Metastore can under no circumstances be held liable by anyone, directly or indirectly, for any special or other damage due to the use of this or any other website, particularly as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, equipment, software, etc. The website may contain hyperlinks to third-party websites or pages or refer to them indirectly. The inclusion of links to these websites or pages does not imply any implicit approval of their content. Metastore explicitly declares that it has no control over the content or other characteristics of these websites and can in no case be held liable for the content or characteristics thereof or for any other form of damage resulting from their use.

ACCESS RIGHTS AND USE OF THIS SITE

When you access or use the Site, you agree to do so only for purposes that are permitted by these Terms and any applicable laws, regulations, or accepted practices in the relevant jurisdictions. You understand that you are solely responsible for any breaches of these Terms and the resulting consequences. By using the Site, you guarantee to Metastore that you will not engage in any activities that are unlawful or otherwise prohibited by these Terms. Whether on your own behalf or on behalf of a third party, you agree not to:

Access or attempt to access the Site using any method other than the interface provided by Metastore, unless specifically authorized by an authorized Metastore representative.
Access or try to access the Site, or any part of it, using automated tools, such as scripts or web crawlers. It is also strictly prohibited to scrape, copy, duplicate, reproduce, republish, license, sell, trade, or resell the Site or any of its content for any purpose, unless specifically authorized by an authorized Metastore representative.
Engage in actions that disrupt or interfere with the Site or the servers and networks connected to it.

PRIVACY & COOKIES

APPLICABLE LAW AND JURISDICTION

This website is governed by Belgian law. The customer has the right to file a complaint with the Belgian Commission for the Protection of Privacy (35 Rue de la Presse, 1000 Brussels – commission@privacycommission.be).

DATA PROCESSING AND PURPOSES OF PROCESSING

At Metastore, accessible via www.metastore.eu, the privacy of our visitors is our top priority. This privacy policy outlines the various types of information collected by Metastore and explains how this data is used. If you have any additional questions or require more information about our privacy policy, please do not hesitate to contact us via email: info@metastore.eu.

Why data is collected

Metastore collects and processes the personal data of customers for customer and order management purposes (including customer administration, order/delivery follow-up, invoicing, creditworthiness checks, and sending marketing and personalized advertising).

Legal basis for processing

Personal data is processed based on Article 6.1. (a) consent, (b) (necessary for the performance of a contract), (c) (necessary to comply with a legal obligation), (f) (necessary for the legitimate interest of our business) of the General Data Protection Regulation.

Insofar as the processing of personal data takes place based on Article 6.1. a) (consent), the customer has the right to withdraw the given consent at any time.

What measures are taken to secure collected personal data?

All data collection and management are carried out as securely as possible, including by always working in a secure network environment, taking regular backups, ensuring confidentiality, and obtaining explicit consent before data is shared with third parties. Sensitive data, such as medical data, national registry numbers, criminal records, religious beliefs, etc., are not processed under any circumstances.

How long is this data retained?

Personal data will always be retained for the period necessary to meet legal requirements (including in the field of accounting) or as long as the information is useful for the legitimate business interest.

DISCLOSURE TO THIRD PARTIES

Metastore only provides data to third parties when necessary for the performance of our agreement with our customers or to comply with a legal obligation. In such cases, the customer's personal data is shared with other companies within the European Economic Area directly or indirectly connected to Metastore or with another partner of Metastore. Metastore guarantees that these recipients will take the necessary technical and organizational measures to protect personal data.

RIGHT OF ACCESS, RECTIFICATION, ERASURE, RESTRICTION, OBJECTION, AND DATA PORTABILITY

The customer has the right to access their personal data at any time and to have them corrected or rectified if they are incorrect or incomplete, deleted, restricted, and objected to the processing of personal data related to them based on Article 6.1 (e) or (f) of the General Data Protection Regulation (GDPR), including the creation of profiles based on these provisions. Additionally, the customer has the right to obtain a copy (in a structured, standard, and machine-readable form) of their personal data and to transfer this personal data to another company.

To exercise the above rights, the customer is requested to:

Adjust the settings of their customer account (if possible)
Send an email to: info@metastore.eu
Via the contact form below

The customer also has the right to object free of charge to the processing of their personal data for marketing purposes.

COMPLAINTS

The customer has the right to file a complaint with the Belgian Commission for the Protection of Privacy (35 Rue de la Presse, 1000 Brussels – commission@privacycommission.be).

USE OF ‘COOKIES’

During a visit to the website, cookies may be stored on your computer's hard drive. A cookie is a text file placed by a website server in your computer’s or mobile device's browser when you visit a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

‘First-party cookies’ are technical cookies used by the site itself to ensure the site functions optimally. Examples include settings adjusted by the user during previous visits, or a form with data previously entered by the user during earlier visits. ‘Third-party cookies’ are cookies that do not originate from the website itself but from third parties, such as marketing or advertising plugins. (For example, Facebook or Google Analytics cookies. For such cookies, the website visitor must first give consent via a bar at the top or bottom of the website, referring to this policy. We distinguish between different types of cookies. Functional cookies are necessary for the proper functioning of the website. For example, they ensure that the desired information is displayed quickly and correctly each time you visit our website. No consent is required for the placement of functional cookies.

Analytical cookies are used to analyze how our website is used, for example, how often our website is visited, which page you arrive on our website, which pages are clicked on the most. These cookies are not necessary for the proper functioning of the website and are only used under the strict condition that consent is given for these analytical cookies.

You can set your internet browser to not accept cookies or to notify you when a cookie is installed or to delete the cookies afterward from your hard drive. Please note that specific graphic elements may not appear correctly or that you may not be able to use certain applications. You can also refuse cookies; if you want to know which cookies are placed on your device or if you wish to delete them, you can use a setting in your browser. The links below provide more information on how to do this:

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

LOG FILES

Metastore follows a standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this as part of the analysis of hosting services. The information collected by log files includes internet protocol (IP)