NMBS Europe (Syntigo) is responsible for managing the online sales of Belgian and European train tickets. 40% of sales are generated online, so it is crucial that the websites work perfectly. If they go offline or generate errors, this has a direct and negative impact on sales. Today, NMBS Europe responds to their problems proactively and quickly. All of this thanks to the implementation of Splunk. Splunk detects errors in the log files and sends alerts to the IT department. Through Splunk, they can quickly determine the cause of the problem and communicate this towards the relevant department.
Client: NMBS Europe (Syntigo)